Terms of service

Terms of Service

Effective Date: 26/11/2024

Welcome to Mattshroom Plants and Fungi! Please carefully read these Terms of Service before using our website or purchasing any products from us. By accessing or using our Site, you agree to comply with and be bound by these Terms, along with our Privacy Policy and other applicable policies. If you do not agree with these Terms, please do not use our Site.

General Terms

  • These Terms apply to all visitors, users, and customers of Mattshroom Plants and Fungi’s website, including but not limited to those who browse, make purchases, or interact with any content or services available on the Site.
  • We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Please review these Terms periodically to stay informed of any updates.

Account Registration

  • You may be required to create an account to make purchases or access certain features of the Site.
  • You agree to provide accurate, current, and complete information when creating an account or making a purchase.
  • You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities under your account.
  • You must notify us immediately if you suspect any unauthorized use of your account.

Products and Pricing

  • We strive to display products, pricing, and descriptions accurately on our Site. However, we do not guarantee that the information is error-free or complete.
  • All prices are listed in AUD and are subject to change without notice. Prices may include taxes and shipping fees, but these will be clearly indicated at checkout.
  • We reserve the right to modify or discontinue products, or limit quantities available for sale at our discretion.

Order Acceptance and Payment

  • By placing an order, you are making an offer to purchase products subject to these Terms. We may accept or reject your order at our discretion.
  • Your order will not be considered accepted until we send you an order confirmation email.
  • Payment is due at the time of purchase. We accept major credit cards, debit cards, and other payment methods as indicated on the Site.

Shipping and Delivery

  • Our Shipping Policy outlines the available shipping options, delivery times, and related costs. Please review our Shipping Policy for more information.
  • Delivery times are estimates and may vary depending on your location, availability of products, and third-party carriers.

Returns and Refunds

  • Our Return and Refund Policy outlines the process for returning items and requesting refunds. By making a purchase, you agree to comply with our Return and Refund Policy.
  • You may return most items within 14 days of delivery, provided they meet the eligibility requirements outlined in our policy.

User Conduct

By using our Site, you agree not to:

  • Violate any applicable laws or regulations.
  • Use the Site for any unlawful or fraudulent activities.
  • Post or transmit any harmful, offensive, or illegal content, including viruses, malware, or defamatory material.
  • Interfere with the functionality of the Site or disrupt the experience of other users.
  • Attempt to gain unauthorized access to our systems or accounts.

Intellectual Property

  • All content on the Site, including text, graphics, logos, images, videos, software, and other materials, is the property of Mattshroom Plants and Fungi or its licensors and is protected by intellectual property laws.
  • You may not reproduce, distribute, modify, or create derivative works based on any content on the Site without our express permission.

Limitation of Liability

  • To the maximum extent permitted by law, Mattshroom Plants and Fungi and its affiliates, directors, employees, or partners are not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Site or purchase of products.
  • We do not guarantee that the Site will be error-free or that it will meet your expectations.

Privacy and Data Protection

  • Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
  • By using the Site, you consent to the collection and use of your data as described in the Privacy Policy.

Third-Party Links

  • Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of any third-party websites.
  • We encourage you to read the terms and policies of any third-party websites you visit.

Termination

  • We reserve the right to suspend or terminate your access to the Site at any time, without notice, for any reason, including if we believe you have violated these Terms.
  • Upon termination, all rights granted to you under these Terms will immediately cease.

Governing Law and Dispute Resolution

  • These Terms are governed by the laws of Australia. Any disputes arising from these Terms will be resolved in the courts of Australia.
  • If you have any concerns or disputes regarding our products or services, please contact our customer support team before taking legal action.

Contact Information

If you have any questions about these Terms, please contact us at:
Mattshroom Plants and Fungi
hello@mattshroom.com.au

By using this website or placing an order, you agree to these Terms of Service. Thank you for choosing Mattshroom Plants and Fungi.